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Call Center |
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| Dialgo Personal Call Center 2.5 |
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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
Released: 2002-02-13
License: $199.00
Publisher: United Research Labs
Language: English, Spanish, French, German, Italian, Japanese, ChineseSimplified, ChineseTraditional, Russian
Platform: Windows
Requirements: Voice Modem, SAPI5.1
Install: Install and Uninstall
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| Axon Enterprise Virtual PBx System 2.20 |
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Axon Enterprise is a fully featured pbx server without restrictions to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
Released: 2011-05-18
License: $249.00
Publisher: NCH Software
Language: English
Platform: Windows
Requirements: Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP/2008/7)
Install: Install and Uninstall
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| Advanced Call Center 6.0 |
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An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.
Released: 2007-03-01
License: $39.95
Publisher: Pingram Software
Language: English
Platform: Vista, Windows
Requirements: Voice modem or telephony board
Install: Install and Uninstall
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| Lokad Desktop Workload Forecasting 1.0.0 |
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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.
Released: 2007-10-01
License: Free
Publisher: Lokad.com
Language: English
Platform: Vista, Windows, Mobile
Requirements: .NET 2.0
Install: Install and Uninstall
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| PrettyMay Call Center for Skype 4.2.0.191 |
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PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Released: 2010-09-21
License: $350.00
Publisher: PrettyMay Inc.
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Italian, Japanese, Swedish
Platform: Windows
Requirements: Skype 3.x , Skype 4.x , Skype 5.x
Install: Install and Uninstall
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| WhoCalls Caller ID detection 2.1.2 |
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WhoCalls will use your modem to detect the CallerID of a caller. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.
Released: 2011-01-27
License: $20.00
Publisher: MAW Software Ltd.
Language: English, German
Platform: Windows
Requirements: All
Install: Install and Uninstall
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| CallerID Monitor 2.0 |
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CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online. If you have ISDN adapter, Call Waiting feature is supported.
Released: 2004-12-05
License: $19.95
Publisher: ST-Tools
Language: English, Croatian
Platform: Windows
Requirements: Caller ID capable modem or ISDN adapter
Install: Install and Uninstall
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 Hytheman Fair can't get it on the screen
Please help me get it on my computer.
| iReferent Light 3.02 |
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Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Released: 2003-08-09
License: $20.00
Publisher: Sitex Ltd.
Language: English, Russian
Platform: Windows
Requirements: Windows 98 or higher, Pentium 100, 16MB RAM
Install: Install and Uninstall
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| CallClerk Caller ID Software 4.2.6 |
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Know who is calling before you pick up the phone; see caller id info plus a picture. Call blocking with the help of a community database. Speakerphone, ans. machine and fax. Record calls. Send emails notifications containing messages and faxes received. Tweet. Webpage update. Distinctive ring & voice announced calls. Popup Outlook contacts. Link to reverse lookup services. Launch programs. Clipboard dial & speed dial. Printable dir & history.
Released: 2012-02-09
License: $34.95
Publisher: Rob Latour (CallClerk)
Language: English
Platform: Windows
Requirements: MS dot net framework as well as a modem, ideally one supporting caller id
Install: Install and Uninstall
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| Dictation Buddy 2.1 |
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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.
Released: 2001-12-10
License: $32.95
Publisher: High Criteria, Inc.
Language: English
Platform: Windows
Requirements: Minimum 8MB RAM, 1MB Disk Space, Sound Card, Microphone
Install: Install and Uninstall
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Audio & Multimedia
