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Call Center |
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| Terrasoft Call Center 2.8 |
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Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Released: 2005-01-28
License: $2490.00
Publisher: Terrasoft CRM Software
Language: English
Platform: Windows
Requirements: 30MB HDD, Pentium 300MHz, 128MB RAM, 10Mb LAN, Telephone station supporting TAPI
Install: Install and Uninstall
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| Axon Virtual PBx System 2.00 |
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
Released: 2008-03-25
Last Updated: 2008-03-26
License: Freeware
Publisher: NCH Software
Language: English
Platform: Windows
Requirements: Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP)
Install: Install and Uninstall
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Axon PBX (about Axon Virtual PBx System) This is a great free PBX software. Whilst not as powerful as Asterisks, it has two advantages over Asterisks in that it was designed for Windows...
| Axon Virtual PBx System 1.08 |
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
Released: 2008-03-25
License: Freeware
Publisher: NCH Swift Sound Software
Language: English
Platform: Windows
Requirements: N
Install: Install and Uninstall
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| Advanced Call Center 5.7 |
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An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.
Released: 2005-09-28
License: $39.95
Publisher: Pingram Marketing
Language: English
Platform: Windows
Requirements: Voice modem or telephony board
Install: Install and Uninstall
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| Lokad Desktop Workload Forecasting 1.0.0 |
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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.
Released: 1969-12-31
Last Updated: 2008-07-07
License: Freeware
Publisher: Lokad.com
Language: English
Platform: Windows
Requirements: .NET 2.0
Install: Install and Uninstall
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| PrettyMay Call Center for Skype 3.0.1.186 |
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PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Released: 2008-07-04
Last Updated: 2008-05-31
License: $200.00
Publisher: PrettyMay Inc.
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Italian, Swedish
Platform: Windows
Requirements: Skype 3.x
Install: Install and Uninstall
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| CT Developer Studio 2.0 |
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Implement a professional voice response system into your business quickly and efficiently. CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call management system in Windows.
Released: 2007-11-17
Last Updated: 2008-02-28
License: $99.00
Publisher: Pingram Software
Language: English
Platform: Windows
Requirements: Compatible telephony board e.g. Ai-Logix, NMS, Intel/Dialogic
Install: Install and Uninstall
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| phulmonty 1.1.3 |
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PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions
Released: 2003-01-01
License: $89.00
Publisher: PHULmonty
Language: English
Platform: Windows
Requirements: Pentium 550 or faster , 64M memory(256M recommended), 50M disk, 17" monitor
Install: No Install Support
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| Dictation Buddy 2.1 |
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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.
Released: 2003-07-30
Last Updated: 2001-12-17
License: $32.95
Publisher: High Criteria, Inc.
Language: English
Platform: Windows
Requirements: Minimum 8MB RAM, 1MB Disk Space, Sound Card, Microphone
Install: Install and Uninstall
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| iReferent Light 3.02 |
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Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Released: 2003-08-09
License: $20.00
Publisher: Sitex Ltd.
Language: English, Russian
Platform: Windows
Requirements: Windows 98 or higher, Pentium 100, 16MB RAM
Install: Install and Uninstall
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Audio & Multimedia
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