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Call Center |
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| WhoCalls 2.0.3 |
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WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.
Released: 2005-08-12
Last Updated: 2008-07-09
License: $15.00
Publisher: MAW Software
Language: English, German
Platform: Windows
Install: Install and Uninstall
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| Call411 1.0 |
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Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem. Note that a Caller ID compatible modem and Call Display service subscription from your local telephone company are both required.
Released: 2006-03-18
License: Freeware
Publisher: Soft411
Language: English
Platform: Windows
Requirements: Modem, Call Display service
Install: Install and Uninstall
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Needs More I have Cable Phone Service without a Wall jack or the need to use dial up modem it does not work for me
Nice Program I work at home and I screen all calls through CID and VM. Normaly I transcribe the calls to AZZ Notecard by typing in from CID display. ...
| Rander 3.6 |
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Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
Released: 2007-08-07
Last Updated: 2008-04-23
License: $236.00
Publisher: Ranat
Language: English, Dutch, German, Macedonian, Persian, Polish, Russian, Serbian, Slovenian, Spanish, Turkish
Platform: Windows
Install: Install and Uninstall
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| Advanced Phone Recorder 2.0.9 |
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APR is a call recorder software for desktop computers.
Features:
1) Records phone calls.
2) Records ALL incoming calls.
3) Logs date, time, duration.
4) Compressed wav files.
5) Post processing of your wav files.
6) Creates lists of calls i.e. general, personal, business
7) Search database, email files.
8) Detects and logs caller ID
9) Email your recordings
10) Flexible database management
Released: 2006-12-10
Last Updated: 2008-05-01
License: $45.00
Publisher: Concel Systems
Language: English
Platform: Windows
Requirements: voice modem
Install: Install and Uninstall
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| CallerID Monitor 2.0 |
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CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online. If you have ISDN adapter, Call Waiting feature is supported.
Released: 2006-11-15
License: $19.95
Publisher: ST-Tools
Language: English, Croatian
Platform: Windows
Requirements: Caller ID capable modem or ISDN adapter
Install: Install and Uninstall
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| Voice Call 4.2 |
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Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
Released: 2005-08-25
License: $35.00
Publisher: NetPicker.net
Language: English
Platform: Windows
Requirements: None
Install: Install and Uninstall
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| LIVECHAT Contact Center 5.2.1.65 |
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LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.
Released: 2007-10-19
Last Updated: 2008-06-06
License: $33.00
Publisher: LIVECHAT Software
Language: English, Polish
Platform: Windows
Requirements: 128MB RAM, 20MB hard disc space
Install: Install and Uninstall
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| Call Alert! 1.0 |
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Call Alert! enables your PC to recognize the caller without the need to answer by announcing Caller ID information with voice, alerting you immediately when a new call arrives.
With Call Alert!, you can block telemarketers (or any other unwelcome callers) easily: simply select whole or any part of a telephone number, and add it to the "black list". Call Alert! will recognize such callers, and disconnect them automatically after just one ring.
Released: 2004-12-15
License: Freeware
Publisher: Pingram Marketing
Language: English
Platform: Windows
Requirements: Caller ID compatible modem. Caller ID service.
Install: Install and Uninstall
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Can´t Get It To Work I´m very interested ,most because it´s FREE. I don´t unedrstand why it doesn´t seem to work, i have call waiting and caller id. I NEED THIS...
| Request Tracker 3.1 |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Released: 2005-07-26
License: $149.00
Publisher: CyberNiche Software
Language: English
Platform: Windows
Requirements: Windows 95 or higher, 10 Mb disk space
Install: Install and Uninstall
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| rapidHELP 2.1 |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Released: 2004-10-20
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
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